Privacy Policy

Information we collect

When you create an account, shop, or contact us, we may collect information you provide, including your name, email address, securely hashed password, phone number, billing and shipping details, order contents, support messages, and return or fulfillment information.

We also receive basic technical information needed to operate and secure the site, such as IP address, browser or device information, request logs, and security events. We do not receive or store your full payment card number; payment details are handled by Stripe.

How we use information

• Create and secure optional customer accounts, connect verified order history, and provide password recovery.
• Process payment, fulfill, ship, and support orders.
• Send order confirmations, tracking updates, and service messages.
• Prevent fraud, protect the storefront, and maintain business records.
• Comply with legal, tax, accounting, and regulatory obligations.
• Improve products, customer support, and store operations.

Service providers and disclosures

We share information only as reasonably necessary with providers that help operate Haske World, including Stripe for payments, Render and PostgreSQL infrastructure for hosting and order records, Resend for transactional email, Cloudflare for domain, DNS, security, and email routing, and shipping carriers for delivery.

We may also disclose information when required by law, to protect customers or our rights, in connection with a business transaction, or with your direction. We do not sell personal information for money and do not use it for cross-context behavioral advertising.

Retention and security

We retain information only as long as reasonably needed for orders, support, fraud prevention, legal obligations, and legitimate business records. We use administrative and technical safeguards designed to protect information, but no online system can guarantee absolute security.

Your choices and rights

You can update your account name or delete your customer account from the account page. You may also ask to access, correct, or delete personal information associated with you, subject to identity verification and exceptions required for transactions, security, tax, legal, or recordkeeping purposes. Depending on where you live, additional privacy rights may apply.

Haske World is not directed to children under 13, and we do not knowingly collect their personal information.

Contact and policy changes

Send privacy questions or requests to support@haskeworld.com. We may update this policy as the store and legal requirements change. The date above identifies the latest version.